The Corporate Communication Department of Hospital Al-Sultan Abdullah (HASA) is a department that has a role and responsibility in maintaining networks, relationships and understanding between organizations and the public through monitoring activities, announcements, evaluations and the introduction of initiatives that can add value to service quality and customer satisfaction.

In the field of healthcare and medical, the Corporate Communication Department function includes patients, guests/ visitors, staff, authorities (administrators/ governments), stakeholders and the media. It is an activity to connect, socialize, collaborate and communicate with external and internal parties who often deal. Corporate Communication Department plays a role in ensuring the relationship, unity and spirit of togetherness (esprit de corps) in the organization is maintained as well as strengthening the communication network between management, staff and customers (guests/ patients/ stakeholders).

This department also serves as the reference center of HASA, especially in the aspect of delivery and dissemination of information through communication channels and the official media of HASA. In addition, the Corporate Communication Department is also responsible for preserving and enhancing the image and reputation of the organization with corporate culture practices, internal and external networking, media friendliness, publishing activities and management/ coordination of customer feedback (complaints/ suggestions/ inquiries).